Refund Policy
Last updated: June 23, 2026
1. No Refunds
All sales are final. We do not offer refunds for plugin purchases made directly through this website.
This policy exists because you can fully evaluate the plugin before purchasing. We provide three free ways to try it (see below), so by the time you click "buy" you've already tested whether it does what you need.
2. Try It Before You Buy
Three free evaluation paths, in increasing depth:
- Feature overview on YouTube — a complete walkthrough of what the plugin does.
- Interactive browser tour — explore every tab and modal of the plugin's UI directly in your browser, with a live chat to test the AI behavior.
- 5-day free trial — install the full plugin in your own Unreal Engine project. No credit card required.
Combined with the documentation, product page, and community channel, there is no reasonable scenario in which you commit to a purchase without knowing what you're getting.
3. Digital Product Licensing
Each purchased license activates on a fixed number of devices (per the seat tier you purchased). Licenses do not expire. You can manage your device activations from the Manage Devices page at any time.
4. Payment Disputes
If something is preventing you from using the plugin — installation issue, license activation problem, anything — please contact us first. We're happy to help.
Filing a chargeback before contacting us, or for a fully delivered and working product, may result in permanent revocation of your license and a ban from purchasing or downloading any of our products in the future.
5. Product Changes
Plugin features, supported Unreal Engine versions, pricing, and availability are subject to change. We may update, modify, or discontinue features at any time. These changes do not entitle you to a refund.
6. Exceptional Circumstances
The no-refunds policy applies to standard purchases of a working product. We will review on a case-by-case basis:
- Duplicate charges resulting from a payment processor error.
- Purchases on the wrong account where you did not download or activate the license.
Email blueprints.lab@gamedevcore.com with your order number and a description of what happened.
7. Contact Us
For questions about this policy or help with a purchase:
Email: blueprints.lab@gamedevcore.com
Community: gamedevcore.com/community
Please note: Purchases made through the FAB Marketplace are subject to FAB's own refund policy, which we do not control.