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Refund Policy
1. No Refunds
All sales are final. We do not offer refunds for plugin purchases made directly through this website.
This policy exists because you can see exactly what the plugin does before purchasing (see below), so by the time you click "buy" you know what you are getting.
1.1. Subscriptions
You can cancel a plan (Indie, Studio or the Owner Add-On) at any time from Manage plan on your account page. Cancelling stops the next renewal, and your plan stays active until the end of the period you have already paid for.
Plan payments are not refunded, including partly used periods and unused AI tokens. The exceptions in section 6 apply to plans too. Plans are sold through Dodo Payments, the merchant of record, which issues any refund we agree to.
2. See It Before You Buy
- Feature overview on YouTube: a complete walkthrough of what the plugin does.
- Documentation: every system, how to set it up and what it needs.
- Community: ask us, or the developers already using it, anything before you buy.
Together with the product page, there is no reasonable scenario in which you commit to a purchase without knowing what you're getting.
3. Digital Product Licensing
Each purchased license activates on a fixed number of devices (per the seat tier you purchased). Licenses do not expire. You can manage your device activations from the Manage Devices page at any time.
4. Payment Disputes
If something is preventing you from using the plugin (installation issue, license activation problem, anything), please contact us first. We're happy to help.
Filing a chargeback before contacting us, or for a fully delivered and working product, may result in permanent revocation of your license and a ban from purchasing or downloading any of our products in the future.
5. Product Changes
Plugin features, supported Unreal Engine versions, pricing, and availability are subject to change. We may update, modify, or discontinue features at any time. These changes do not entitle you to a refund.
6. Exceptional Circumstances
The no-refunds policy applies to standard purchases of a working product. We will review on a case-by-case basis:
- Duplicate charges resulting from a payment processor error.
- Purchases on the wrong account where you did not download or activate the license.
Email blueprints.lab@gamedevcore.com with your order number and a description of what happened.
7. Contact Us
For questions about this policy or help with a purchase:
Email: blueprints.lab@gamedevcore.com
Community: gamedevcore.com/community
Please note: Purchases made through the FAB Marketplace are subject to FAB's own refund policy, which we do not control.